Terms of Service

Last Updated: October 15, 2026

Welcome to Herbal Care. These Terms of Service govern your access to and use of our website and services. By visiting our store or placing an order, you agree to these terms.

1. General Information

Herbal Care is an online store offering herbal and wellness products to customers in Pakistan. Throughout this website, the terms “we,” “us,” and “our” refer to Herbal Care.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, and other information are accurate. Minor variations in packaging or appearance may occur.

Our featured product, HAZMORA Plus, is a herbal powder intended for digestive wellness. Individual experiences may vary, and we do not guarantee specific results.

3. Orders and Order Confirmation

Customers must provide accurate names, phone numbers, shipping addresses, and other information when placing an order.

We reserve the right to refuse or cancel orders in cases of incorrect information, suspected fraud, product unavailability, or pricing errors. If an order is cancelled after payment, any eligible refund will be processed accordingly.

We may contact customers to confirm their orders before dispatch.

4. Pricing and Payment

All prices are displayed in Pakistani Rupees (PKR), unless otherwise stated.

We reserve the right to change prices and promotional offers without prior notice. The price confirmed at checkout will apply to your order, subject to correction of genuine pricing errors.

Available payment methods, including Cash on Delivery where offered, will be displayed during checkout.

5. Shipping and Delivery

Orders are shipped according to our Shipping Policy. Delivery times are estimates and may vary depending on the destination, courier availability, public holidays, and other circumstances.

Customers are responsible for providing accurate delivery information and being available to receive their parcels.

6. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are subject to our applicable policies and relevant consumer protection laws.

For hygiene and safety reasons, opened or used consumable products may be ineligible for return unless the item is defective, incorrect, or otherwise covered by applicable law.

Please contact our support team before returning any product.

7. Health Disclaimer

Product information on this website is provided for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

Consult a qualified healthcare professional before using herbal products if you are pregnant, breastfeeding, taking medication, or have an existing medical condition. Follow the product label and recommended directions for use.

8. Acceptable Use

You agree not to use our website for unlawful purposes, submit fraudulent orders, attempt unauthorized access, or interfere with the security and operation of our store.

9. Intellectual Property

Website content, including text, photographs, product images, logos, graphics, and designs, may not be reproduced, distributed, or used commercially without authorization from the relevant rights holder.

10. Limitation of Liability

To the extent permitted by applicable law, Herbal Care is not liable for indirect or consequential losses arising from the use of our website or products. Nothing in these terms limits any rights or liabilities that cannot legally be excluded.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Information

For questions about these Terms of Service, please contact us through the Contact Information page on our website.

Thank you for shopping with Herbal Care.